FAQ  
 

What are the known Issues in MonitorWare Console 1.0?

Created 2003-09-24 by Wajih-ur-Rehman

What are the known issues present in MonitorWare Console 1.0?

Unfortunately, MonitorWare Console 1.0 has some quality issues. Our apologies for any inconvenience this causes. We are working hard to resolve these issues. It is Adiscon's policy to disclose the issues we see so that customers at least know these things and do not need to troubleshoot their setup. If an issue is missing, please let us know at support@adiscon.com.

  1. When MonitorWare Console is started with some existing database (used by MonitorWare Agent, EventReporter or WinSyslog) instead of starting with the sample database shipped with it, MonitorWare Console throws exceptions. This could be solved by downloading and running a tool that updates the database. Following FAQ will help in this regard:

    http://www.mwconsole.com/common/en/FAQ/Do_I_need_Database_Update_Tool.asp
  2. In the devices Module, Discover Devices gives an error with MySQL database.
  3. Next button in "Events View" form does not work properly for MySQL database.
  4. In KnowledgeBase Manager, pressing "Delete All" button, when there is no KnowledgeBase article present, gives error.
  5. "System Status" Report generates errors with MySQL database.
  6. "Last Log on" Report generates errors with MySQL database.
  7. None of the Crystal Reports work with MySQL database.
MonitorWare
 Home
 The Products
MonitorWare Products
Product Comparison
Which one to Purchase?
Order and Pricing
Upgrade Insurance Info
News Releases
Version History
MonitorWare Tools
 Event Repository
 Download
 Reference library
General Information
Step-by-step guides
 - All
 - Installation and Configuration
 - Services related
 - Actions related
 - Central Monitoring
Common Uses
Syslog configuration
Syslog Log Samples
Security Reference
 Help
Support
Manual
FAQ
 - All
 - General questions
 - Configurations related
 - Monitorware Agent
 - Monitorware Console
Articles
Seminars Online
 - All
 - General
 - MonitorWare Console
 - MonitorWare Agent
 - WinSyslog related
 - EventReporter
 Order & pricing
Order now
Product Comparison
Pricing Information
Upgrade Insurance Info
Local Reseller
 Contact Us
 Data privacy policy
 Search
 
 



Printer Version Send this page to a friend

Copyright © 1988-2005 Adiscon GmbH All rights reserved.
Contact us via Secure Web Response | Privacy Policy
Topic Links: syslog | Free Weblinks Directory