FAQ  
 

How can I use a second sound card with the Play Sound Action?

Created 2004-03-25 by Tamsila-Q-Siddique

I have got a second sound card on my machine, how can I use it with the Play Sound Action?

PlaySounds action plays a sound on the local machine. It is possible to play wave files and some other "system" supported soundfiles. This does "NOT" include mp3 files. As MonitorWare Agent is usually running "as a" System service, there are some things which needed to be noted!

On machines with more then ONE sound card, the MonitorWare Agent Service will take the "first active installed soundcard as output device regardless what is configured". This behaviour is further explained by Microsoft Q255584 (PlaySound API).

If there is a need to play the sound on another sound card instead of the first active installed one, then there are two workarounds:

  1. Specify a "User Account" for the Service which has a local profile where the sound card you want to use configured as primary playback device.
  2. Run the MonitorWare Agent Service in console mode using the "-r" switch under a user account which has the sound card you want to use configured as primary playback device.

By following the above mentioned work around, you would be able to use second sound card (even x sound cards where x is user configurable) with the Play Sound Action.

Please Note: The following things are user configurable in the Play Sound Action.

Filename of the Soundfile - A full path and filename to the wave file which will be played. If the sound file specified here cannot be found or is not a valid wave file, a simple system beep will be played.

Playcount: Default is 1 - can be configured up to 100 times.

Delay between the sound plays - Only useful if the sound is played more then once.Between each play, MonitorWare Agent will wait for this time until it plays the sound again.

Note: A prior running sound will be aborted when this action is executed.

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