Why does the Port Probe Service Fails?

Created 2004-06-15 by Tamsila-Q-Siddique

I have configured a PortProbe Service to check for activity of the SMTP Service on our mail server. MonitorWare Agent has full Internet access and I am not using any proxy servers or DNS-aliases for the mailserver. The PortProbe service is running but it does not execute the action configured (i.e. when target port can't be connected). What am I doing wrong?

If the PortProbe Service is running but the action configured is not executed then it can be one of the following reasons:

  1. On the PortProbe Service properties window, there is an option called "Generate an event if PortProbe was successfull". Kindly uncheck this option, and it will only generate an event if the target port can not be connected.
  2. Your mail server is protected by a Firewall.
  3. You may have a personal Firewall running that is blocking MonitorWare Agent to reach the mail server.
 The Products
MonitorWare Products
Product Comparison
Which one to Purchase?
Order and Pricing
Upgrade Insurance Info
News Releases
Version History
MonitorWare Tools
 Event Repository
 Reference library
General Information
Step-by-step guides
 - All
 - Installation and Configuration
 - Services related
 - Actions related
 - Central Monitoring
Common Uses
Syslog configuration
Syslog Log Samples
Security Reference
 - All
 - General questions
 - Configurations related
 - Monitorware Agent
 - Monitorware Console
Seminars Online
 - All
 - General
 - MonitorWare Console
 - MonitorWare Agent
 - WinSyslog related
 - EventReporter
 Order & pricing
Order now
Product Comparison
Pricing Information
Upgrade Insurance Info
Local Reseller
 Contact Us
 Data privacy policy

Printer Version Send this page to a friend

Copyright © 1988-2005 Adiscon GmbH All rights reserved.
Contact us via Secure Web Response | Privacy Policy
Topic Links: syslog | Free Weblinks Directory