FAQ  
 

MoniLog Client -- Empty Report

Created 2003-04-16 by Lutz Koch.

I get an empty report in MoniLog although the configuration looks correct. What to do?

This can occur if EventReporter or MonitorWare Agent aren't properly configured for Monilog. There is a Button "Configure for MoniLog" on the General Tab of EventReporter Client and in the configuration window of the Event Log Services of MonitorWare Agent Client. If you press it, "Use Lecacy Format" as well as "Add Facilitystring" will be checked. Of course, you can also manually check these options.

Screenshot for MonitorWare Agent:

There is also a helpful step-by-step guide present in the manual of MonitorWare Agent.

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