FAQ  
 

Wrong date and time values

Created 2003-07-02 by Wajih-ur-Rehman

I see wrong date and time values in the views and in the reports generated by MonitorWare Console. What is wrong?

By default, MonitorWare Console assumes that the records that are present in the database have been stored in UTC format. It therefore converts all the dates and times that are picked up from the database into local date and time values based on the UTC offset that you have defined for your user profile. Now there are 2 ways to correct this problem:

1. You can either change the way date and time is logged in the database by going in the MonitorWare Agent Client and changing the format to UTC

2. If you don't want to log the dates in UTC and still want the console to pick the right values then while creating your user profile, select that time zone that has zero UTC offset. (You can select Greenwich Mean Time: Dublin, Edinburgh, Lisbon, London from the Time Zone combo box)

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